We appreciate that ordering live fish online can seem like a gamble. Rest assured that we take extra care when delivering our live fish – Each fish will be sent out in its own gas-permeable bag, accompanied by a heat pack to ensure they are safe and comfortable during transit. We only use a livestock-licensed courier. Should a fish be dead on arrival, our transparent DOA policy will allow you to use the cost of the fish as store credit. the case, we will sell them as a pair.